Customer Support Executive Job in Chennai at GoGoX

GoGoX is hiring for the role of Customer Support Executive!

Responsibilities of the Candidate:

• Provide quality customer services to prospective and existing clients in a professional manner
• Answer and handle customer’s inquiries, feedback, and complaints with high service standards to retain existing customers timely and tactfully
• Work with a team of customer servicing staff in providing full support to clients’ inquiries
• Assist in any ad hoc tasks assigned by the supervisor and Customer Service manager

Requirements:

• Equipped with 2 - 3 years of customer-facing experience/ Call center experience
• Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
• Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
• Prior experience in Logistics would be a bonus
• Proficient in Google Docs, Sheets, and other online documentation platforms
• Good command of spoken and written English and Multi lingual will be a bonus
• Able to work on weekends/PHs

Benefits:

• A multi-cultural team
• A company that provides casual and flexible working environment
• A company promotes learning, continuous improvement, and personal growth