Customer Support Engineer Job in Mumbai at Oxford Instruments India Private limited
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Customer Support Engineer
Oxford Instruments India Private limited
Full Time Job
Not Disclosed
0-2 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Customer Experience
- Communication Skills
- Negotiation Skills
- Troubleshooting
About this Job
Oxford Instruments is hiring for the role of Customer Support Engineer!
Responsibilities of the Candidate:
- New tools install and commissioning: follow QCF300 commissioning guide to install and commissioning the new tools. This will involve domestic and overseas travels.
- Upgrades: follow upgrade SOPs to install and commission upgrades.
- Warranty Support: maintain and sustain the warranty tools, and troubleshoot and repair the warranty tool issues.
- Billable Service: carrier out billable service and training on out-of-warranty tools
Requirements:
- A relevant engineering degree. EE or ME engineering preferred.
- Significant hardware experience on semiconductor equipment
- Able to look up electrical drawings.
- Familiar with Vacuum and RF components operating mechanisms and theory.
- Logical thinking on tool issuesand troubleshooting.
- Prefer the work experience with either Ion Beam (Deposition or Etch) or PECVD / ICPCVD / ALD or RIE / ICP tools.
- Mater at communication and negotiation in English
- Able to work independently.
- Prepare proactively and act efficiently
- Positive thinking and easy going with
- Willing to take responsibility and own accountability
- Willing to take challenges and accept to travel frequently
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Oxford Instruments India Private limited
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