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Customer Support Associate Job in Delhi NCR at ATIUM Sports
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Customer Support Associate
ATIUM Sports
Full Time Job
2.4L-2.5L per annum
0-1 years
Posted 30+ days ago
Location
- Delhi NCR
- Delhi
Skills Required
- Communication Skills
- Problem Solving
- Customer Relationship Management
- Technical & Customer Support
- CRM
- Presentation Skills
About this Job
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Identifying customer needs and helping customers use specific features.
- Analyzing and reporting product malfunctions.
- Guide customer with basic quick fix solutions for any known bugs.
- Proven customer support experience or experience as a Client Service Representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
REQUIREMENTS :
- Experience in working for a sports gadget organisation.
- Technical know-how of sports Training gadgets work.
- Exposure to working on a CRM or Customer App.
- Excellent communication skills -Oral and written.
- Management Degree in Sports .
Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2018, 2019, 2020, 2021
Min. Percentage: 55
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
HR Round
Round 2 :
Founder/Co-Founder Round
About ATIUM Sports
ATIUM helps sports organizations, high-performance centres and academies manage their athletes, holistically track and monitor their training program and gain intelligent insights to enable high-performance and develop elite athletes. It allows multiple stakeholders including coaches, medical staff and managers to easily collaborate on a single data layer, and measures relevant training data against evidence-backed research to facilitate faster decision making.
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