Customer Success Executive Job at Groww
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Customer Success Executive
Groww
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Work From Home
- Work from Home
Skills Required
- Customer Service
- Customer Acquisition
- Customer Relationship Management
- Product Development
- Communication Skills
- Time Management
- Negotiation Skills
About this Job
Groww is hiring for the role of Customer Success Executive!
Responsibilities of the Candidate:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Requirements:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
Eligible Degrees
+84 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Groww
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