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Customer Success Executive Job in Bangalore at Microsoft

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Customer Success Executive

Microsoft

  Full Time Job

  Not Disclosed

  0-2 years

  Posted  30+ days ago

Location
  • Bangalore
Skills Required
  • Customer Service
  • Customer Relationship Management
  • Analytical skills
  • Time Management
  • Communication Skills
About this Job

Microsoft is hiring for the role of Customer Success Executive!

Responsibilities of the Candidate:
  • Manage up to 50 small to mid-sized customers (annual customer revenue between $2-3 million).
  • Be accountable to drive efficient usage of PowerShare and services within customers by driving the creation and execution of a thorough and action-oriented Adoption Plan.
  • Implement PowerShare at spoke accounts (install, train, test and ensure connectivity).
  • Build awareness in the marketplace, educate prospects, and meet or exceed your assigned objectives by expanding the PowerShare footprint across our client base.
  • Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.
  • Be accountable to drive efficient usage of PowerShare within customers by driving the creation and execution of a thorough and action-oriented Adoption Plan.
  • Build, maintain and leverage relationships within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Microsoft+Nuance’s behalf.
  • Demonstrate advanced insights and understanding of customer’s business/industry and challenge appropriately the way a customer views both their business and processes.
  • Orchestrate and gain strong buy-in with multiple external and internal teams and be highly connected to PowerShare SMEs throughout the customer’s lifecycle.
Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 0-2 years
Eligible Graduation Years: 2023, 2022, 2021, 2020
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About Microsoft
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