Customer Success Engineer Job in Mumbai at CleverTap
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Customer Success Engineer
CleverTap
Full Time Job
Not Disclosed
1-3 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- API
- Web Application Design
- Communication Skills
- Programming Languages: C
- Problem Solving
- Analytical skills
About this Job
CleverTap is hiring for the role of Customer Success Engineer!
Responsibilities of the Candidates:
- Provide efficient and accurate technical assistance to ensure customer satisfaction.
- Provide escalated technical and triage support for other teams.
- Contribute to our online support documentation.
- Work closely with Engineering, Product, and Customer Success teams.
- Help define and execute support team processes.
- Leverage product expertise and technical knowledge to delight customers.
- Respond to customer emails and driving excellent customer experience.
Requirements:
- An engineering degree is required. (Computer Science preferred)
- 1+ years of programming experience (API/ Web/ Mobile)
- Strong basics and concepts of any programming language
- Excellent communication skills & strong customer focus
- Proven analytical / problem-solving ability.
- Ready to work in shifts as per the requirements of the company.
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About CleverTap
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