Customer Solution Engineer Job in Hyderabad at GE Vernova

GE Vernova is hiring for the role of Customer Solution Engineer!

Responsibilities of the Candidate:

• Be part of a newly formed organization within Commercial Operations for GE Digital Grid Software Solutions.
• Be a key SME in Asset Control for Transmission and Distribution (AEMS, SCADA, WAMS or ADMS).  A focus on AEMS or ADMS is acceptable.
• The newly created organization is a key function for the success of GE Digital Grid Software.  This organization will be responsible for differentiating GE from competitors, driving wins in competitive markets, and ensuring existing customers are delighted as the progress with additional services and upgrades over time.  As such, this role be one of several on the team make of up people in charge of developing a culture of people with the passion to compete, while being a function that celebrates successes often and improves every day. 
• Work closely with Commercial Managers, Sales Managers, and Product Managers to drive wins in the market.
• Stay current with product capabilities and documentation.
• Manage customer specification review and response, and proposal development for complex software sales and service agreements. Ensure the correct estimates and schedules are put in place (in conjunction with other SMEs on the team) such that the Project Delivery team can execute effectively, driving a positive customer experience.
• Create and or improve tools used to respond to RFPs to improve efficiency and accuracy.  Create transition work packages for key transitions and integration points with other parts of the business (Pre-Sales/Sales and Project Delivery).  Continuously apply Lean principles and create a culture of Lean as our approach as we identify problems, problem solve, monitor countermeasures, and deploy daily management as we improve and pivot the new organization as needed.

Requirements:

• Bachelor’s Degree or equivalent from an accredited college or university.
• Experience with AEMS and/or WAMS and/or ADMS solutions, SCADA, either in Engineering (R&D) or in Project Delivery.
• GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed.