Customer Service Representative Job in PAN India at Concentrix
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Customer Service Representative
Concentrix
Full Time Job
Not Disclosed
0-3 years
Posted 30+ days ago
Location
- PAN India
Skills Required
- Customer Service
- Key Performance Indicator
- Communication Skills
- Time management skills
About this Job
Concentrix is hiring for the role of Customer Service Representative!
Responsibilities of the Candidate:
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Prepare complete and accurate work, including appropriately notating accounts as required
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
Requirements:
- Graduate
- 0 to 3 years of relevant experience
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Concentrix
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