Customer Service & Operations Analyst Job in Gurgaon at Natwest Group
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Customer Service & Operations Analyst
Natwest Group
Full Time Job
Not Disclosed
1-3 years
Posted 30+ days ago
Location
- Gurgaon
Skills Required
- Customer Service
- Customer Relationship Management
- Customer Success
- Business Development
- Analytical skills
About this Job
NatWest Group is hiring for the role of Customer Service & Operations Analyst!
Responsibilities of the Candidate:
- Authorising and investigating all transactions to our KPIs
- Collecting and analyzing the required information from the customers and businesses
- Reviewing processes that could be automated or enhanced to improve the customer and business experience
Requirements:
- Awareness of changes in trends, policies, and regulations
- An understanding of our industry and its customers
- Experience in managing stakeholder relationships
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Natwest Group
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
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