Customer Service Executive – International Voice Process (US Shift) Job in Pune at Credence Global Solutions
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Customer Service Executive – International Voice Process (US Shift)
Credence Global Solutions
Full Time Job
2.4L-5.8L per annum
0-1 years
Posted 6 days ago
Location
- Pune
Skills Required
- communication skills
- inbound calls
- outbound calls
- customer satisfaction
- Customer Service
About this Job
Job Responsibilities:
Handle inbound and outbound calls with international customers
Resolve customer queries effectively and professionally
Maintain high levels of customer satisfaction
Follow defined process and quality guidelines
Eligibility Criteria:
Excellent communication skills in English
Freshers and experienced candidates can apply
Experience in Collections/Retention preferred
Rehire candidates are welcome
Comfortable working in US shift
Eligible Degrees
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
L2 Interview In-Process
About Credence Global Solutions
Headquartered in Dallas, TX with over 2,500 employees worldwide, Credence Global Solutions offers technology, human resources and offsite infrastructure solutions and services within the Revenue Cycle and Accounts Receivable Management world for healthcare, telecommunications, utilities, media & entertainment companies.
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