Customer Service Engineer Job in Jodhpur at GE Healthcare

GE Healthcare is hiring for the role of Customer Service Engineer!

Responsibilities of the Candidate:

• Technical: Maintains multi-modality equipment (MRI/CT/Cathlab/Ultrasound modality)
• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems
• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers
• Business growth: Assists in the growth and direction of business in his/her geographic area
• Productivity: Responsible for Warranty and PMS contract cost control
• Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspection documentation for assigned accounts
• Installation: Plays a leading role in complex and multifunctional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standards, according to the GE HealthCare Service Quality Policy Statement

Requirements:

• BE in Electrical/Electronics/Instrumentation/Biomedical or equivalent
• Minimum 2+ years of relevant experience in field services
• Comprehensive knowledge of CT/Cathlab equipment
• Proficiency in English and Computer Skills
• Excellent communication, listening and interpersonal skills
• Strong Customer skills- deals tactfully and effectively with differences of opinion, influences rather than directs
• The incumbent will be based in Jodhpur and will support the West Rajasthan region