Customer Service - Digital Sales Job in Delhi at Tata Capital

Tata Capital is hiring for the role of Customer Service - Digital Sales!

Responsibilities of the Candidate:

• Meet & exceed business targets in terms of profitability, optimum product mix, and quality of sourcing
• prove to be the one-point contact for all financial needs of his/ her customer
• Adherence to policies and systems as specified
• Sources files as per specified guidelines
• Forge a targeted number of client relationships within the agreed timelines
• Meet & exceed customer acquisition targets
• Update for all leads shared by Internal / External stakeholders
• Meet sales targets for HL products in the assigned territory
• Ensure customer satisfaction matrix is met for all client relationships
• Timely MIS reporting to all concerned
• Clear the certification examination within specified timelines

Requirements:

• Knowledge about all financial products like Home Loans, Mortgages
• Knowledge about statutory compliance & local market procedures
• Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing
• Excellent communication and presentation skills – Should be able to talk and convince both internal and external stakeholders & execute actionables in a timely manner
• Graduate
• Masters/Postgraduate (Optional)
• Minimum 1- 2 years’ experience in Offline/Online  Channel /Home Loan / Affordable Housing Finance sales