Customer Service Associate Job in Thane at Incred Financial Services
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Customer Service Associate
Incred Financial Services
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Thane
Skills Required
- Customer Service
- Customer Support
- Problem Solving
- Analytical skills
About this Job
InCred Finance is hiring for the role of Customer Service Executive!
Responsibilities of the Candidate:
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Interviewing the skills of potential candidates through relevant questions.
- Recruiting the best candidates from a wide range of interviewees.
- Tracking the work of every customer service representative in the team.
- Supervising a team of customer support professionals.
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Interviewing the skills of potential candidates through relevant questions.
- Recruiting the best candidates from a wide range of interviewees.
- Tracking the work of every customer service representative in the team.
Requirements:
- Comunication Skills
- Graduation is must.
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Incred Financial Services
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