Customer Service Associate Job in Ludhiana at Keva Kaipo Industries Pvt. Ltd

Responsibilities –

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• THandle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information

The company has a countrywide sales and marketing network in India through a vibrant sales force consisting of professionally trained and highly motivated marketing and sales team and efficient forwarding agents all over India to make its products available at all places and at all times.