Customer Serv Ops Associate Job in Gurgaon at Keysight Technologies
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Customer Serv Ops Associate
Keysight Technologies
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Gurgaon
Skills Required
- Customer Service
- Service Level Agreements
- Sales Strategy and Management
- Communication Skills
About this Job
Keysight Technologies is hiring for the role of Customer Serv Ops Associate!
Responsibilities of the Candidate:
- Create Sales Quotes as per customer requirement for Keysight Products/ solutions, using Quoting tools/systems such as SalesForce, Oracle etc. Includes item configuration in the tool used.
- Meet the SLAs of TAT and Accuracy
- Includes working on changed requirement from the customers as per process guidelines/steps
- Check the Discounts and Quotation Policy and ensure the criteria are met, while issuing the quotes
- Work with various internal teams including Sales Org, Approvals, Item Set up, Software team etc. to support the quoting activities
- Address any queries from the customers and work internally with in Keysight to resolve these queries
Requirements:
- Create Sales Quotes as per customer requirement for Keysight Products/ solutions, using Quoting tools/systems such as SalesForce, Oracle etc. Includes item configuration in the tool used.
- Meet the SLAs of TAT and Accuracy
- Includes working on changed requirement from the customers as per process guidelines/steps
- Check the Discounts and Quotation Policy and ensure the criteria are met, while issuing the quotes
- Work with various internal teams including Sales Org, Approvals, Item Set up, Software team etc. to support the quoting activities
- Address any queries from the customers and work internally with in Keysight to resolve these queries
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Keysight Technologies
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