Customer Sales Administration Officer Job in Pune at Michelin

Michelin is hiring for the role of Customer Sales Administration Officer!

Responsibilities of the Candidate:

• Analyses and challenges feasibility of commercial terms and conditions, based on business requirements
• Verifies accuracy and consistency of collected data before entering them in the information system
• Sets up the prices and commercial terms and conditions in the information system
• Identifies rejections and manages the correction in the information system.
• Conducts data cleaning to rid the system of old, unused data, duplicate or incorrect data
• Captures customer’s requests & claims related to commercial terms and conditions and prices
• Analyses and provides issue resolution or appropriate answer
• Contacts, follows up and closes the loop with customer
• Performs root cause analysis and implements corrective actions to eliminate reoccurrences
• Shares recurring problems with the relevant internal partner(s) in order to find solutions
• Ensures the traceability of financial transactions, regardless type of payment, to answer to audits requirements
• Produces and archives all supporting materials according to the rules in force in the territory covered

Requirements:

• Masters/Bachelor degree in Accounting, Finance or Business Administration
• Minimum of 2-3 years of experience in OTC/Order Management; preferably Cash application
• Has exposure to Commercial terms & conditions defining and application.