Customer Revenue Specialist Job in Bengaluru at Beyond

Beyond is hiring for the role of Customer Revenue Specialist!

Responsibilities of the Candidate:

• Making pricing recommendations on behalf of our users at the portfolio and listing level by running and analyzing advanced reports
• Assisting partners in solving revenue strategy related issues via email
• Monitoring and reporting on the revenue health and risk of accounts
• Assisting our Customer Success team in preparing for Portfolio Booking Reviews, Executive Business Reviews and End of Month Critiques, Webinars, and Onboardings
• Collaborating cross-functionally to share and learn from best practices
• Assisting other areas of the business as needed

Requirements:

• Willing and able to work the U.S. Eastern time zone (6:30 PM IST to 2:30 AM IST)
• Fluent in English and comfortable with translation tools
• 1+ years of experience in dynamic revenue management or the hospitality industry
• Expert Excel skills and other data analysis tools
• Ability to look at a graph of data and instantly derive insights
• Ability to teach us new things as you learn
• Strong communication skills - you have experience explaining technical concepts to customers in a professional and thoughtful manner 
• Experience being customer-centric - you can understand customer pain points and have a genuine desire to help our customers resolve issues
• Experience working with software or the ability to learn a wide variety of tools