Customer Relationship Executive (Durgapur) Job in Durgapur at Tata Capital

Tata Capital is hiring for the role of Customer Relationship Executive!

Responsibilities of the Candidate:

• Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.
• End to end customer relationship management including explaining product offerings and resolving sales queries.
• Cross-selling product offerings to customers.
• Educates customers with information to build their understanding of issues and capabilities.
• Goes beyond their day-to-day work to assist customers in a positive manner
• Maintaining relationship with assigned dealer.
• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
• Interact with operations and credit team in order to ensure smooth processing of loan application.

Requirements:

• Basic knowledge of finance or loan products, especially in the motor finance sector.
• Strong interpersonal and communication skills for managing customers, dealers, and internal teams.
• Attention to detail and data accuracy for document collection and processing.
• Ability to collaborate with internal stakeholders like credit and operations teams to ensure smooth loan processing.