Customer Experience Lead Job in Noida at ExclusiveLane
Interview with HRs instantly—live now.
Skip applications. Get hired faster in Live Rooms.
Join instant video interviews
Customer Experience Lead
ExclusiveLane
Full Time Job
Not Disclosed
0-2 years
Posted 30+ days ago
Location
- Noida
Skills Required
- Customer Handling
- Customer Experience
- Problem Solving
- Communication Skills
About this Job
ExclusiveLane is hiring for the role of Customer Experience Lead!
Responsibilities of the Candidate:
- Will be solely responsible for handling all the customer queries for ExclusiveLane.com & other marketplaces.
- Strategizing & implementing the processes with different departments to enhance the customer experience.
- Taking customer feedback post sales & escalating the relevant feedback to the concerned teams.
- Regular follow-ups with the customers for any pending issue, delayed dispatch of the product or delayed delivery.
- Weekly report generation & compilation of the customer queries with suggested improvements.
Requirements:
- Strong communication skills – both written & oral.
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About ExclusiveLane
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!
🔴 Live Now
23
Active Rooms
47
HRs Online
Priya S.
Got hired in 2 hours!
"Joined a Live Room at 2pm, interviewed instantly, and got the offer by 4pm. This is revolutionary!"
Stand out and get shortlisted up to 10X more
⚡ How Live Rooms Work
Browse live hiring rooms
Click to join - HR is waiting
Interview instantly, get hired faster
🔥 3 new rooms opened in the last 10 minutes!
Recommended Jobs For You
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!