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Customer Experience (CX) – Order Management Job in Mumbai at Lucky-tech Membranes Private Limited

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Customer Experience (CX) – Order Management

Lucky-tech Membranes Private Limited

  Full Time Job

  2.16L-3.6L per annum

  0-1 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Customer Experience
  • Communication Skills
  • MS Office
  • Customer Service
About this Job

Key Responsibilities:

  • Handle order processing and customer follow-ups
  • Coordinate with internal departments (sales, logistics, accounts) for smooth execution of orders
  • Address customer inquiries via phone, email, or chat in a timely and professional manner
  • Maintain and update order records and documentation
  • Provide excellent customer service and ensure client satisfaction
  • Generate and maintain MIS reports as needed

Skills & Qualifications:

  • Education: Any graduate (Freshers welcome)

Key Skills:

  • Strong verbal and written communication skills
  • Proficiency in MS Office (especially Excel and Word)
  • Ability to multi-task and work in a fast-paced environment
  • Customer-centric attitude with a willingness to learn
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Business Administration / All Courses
Who can apply
Work Experience: 0-1 years
Eligible Graduation Years: 2025, 2024
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

Job Round

Round 1 :

L2 Interview In-Process

About Lucky-tech Membranes Private Limited

Catering to applications such as Architectural Tensile Structures, Aluminium Tents Hanger Structures, Biogas, Flexitanks, Trucks Side Curtains, High Speed Roll Doors, Oil Booms

Engineered to perfection on:

Zund Switzerland Cutting Machine &

Forsstrom Sweden High-Frequency Welding Machine

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