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Customer Experience Associate Job in Mumbai at BookMyShow

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Customer Experience Associate

BookMyShow

  Full Time Job

  Not Disclosed

  1-7 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Customer Service
  • Customer Success
  • Problem Solving
  • Communication Skills
  • Analytical skills
  • Time Management
About this Job

BookMyShow is hiring for the role of Customer Experience Associate!

BookMyShow is an aggregator service for the entertainment industry whereby we can assist you with information and ticketing for movies and various other events across many cities all over India.

Responsibilities of the Candidate:

  • Handling chats from customers.
  • Resolving customer queries over the chat process.
  • Providing customer satisfaction.

Requirements:

  • Excellent communication skills in English
  • Good customer service skills
  • Ready to work in rotational shifts

Job Location: Mumbai

Eligible Degrees
Master of Business Administration / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 1-7 years
Eligible Graduation Years: 2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About BookMyShow
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