Customer Development Executive Job in Mumbai at Colgate-Palmolive (India) Limited

Colgate Palmolive is hiring for the role of Customer Development Executive!

Responsibilities of the Candidate:

• Distribution Management:
  • Trade management
    • Identify new markets/accounts and bring them under direct coverage on a regular basis.
    • Ensure the addition of specialty wholesalers.
    • Ensure stores in the route list are classified according to the accurate RE.
    • Ensure that SSM efforts are advised to reduce the number of non-purchasers.
    • Ensure optimum usage of activations to drive sales.
    • Ensure sales call efficiency.
    • Selling stories range from selling to handling objections, etc.
  • In-store management
    • Prioritize accounts for maximum impact through visibilities (ensure coverage of top 2 outlets in every route).
• Market Updates:
  • • Secure and draw insights from any competitive information available in the public domain regarding:
      • New products.
      • Activities.
      • Schemes.
      • Any other developments
• Data-based working and communication:
  • Use data to drive overall business performance.
  • Setting objectives for market visits.
  • Reviewing sales associates and PSR performance against plan.
  • Reviewing stockiest performance against plan.
• Developing and training:
  • Train and develop sales associates through the required mode of training (e.g. new products, toothbrush assortment, focus on medical stores i.e. PASSION understanding).
  • Mentor and empower sales associates to perform well by ensuring that CP benefits are availed by SSMs.
  • Acknowledge any issues faced by sales associates in the field and provide support to resolve them.
• Meetings:
  • Conduct effective monthly and weekly sales associates meetings.
• Reporting:
  • Compile reports and information as per requirements communicated by AM.
• Relationship Building:
  • Maintain trust and understanding in working with stockiest and trade in general, especially partnering with key wholesalers to drive business.
  • Share success stories and Communicate program to build off-takes.
  • Mutually work towards category growth.
  • Resolve issues, etc.

Requirements:

• 2 plus years of work experience in FMCG Companies.
• Essential: Postgraduate in Business Administration.
• Location: Mumbai, Maharashtra, India