Customer care Exicutive Job in Uppal at HRH Next PVT LTD
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Customer care Exicutive
HRH Next PVT LTD
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Uppal
Skills Required
- Customer Service
About this Job
- Attending training sessions to grow knowledge of products and to develop customer service skills.
- Resolving phone, walk-in, mail, fax, and email customer inquiries.
- Processing and logging incoming calls into the CRM system.
- Identifying customer needs.
- Forwarding and escalating inquiries to relevant individuals and departments.
- Contacting customers to give them accurate feedback on the progress of their inquiries.
- Providing outstanding customer service.
- Updating customer information as required.
- Maintaining confidentiality of information.
- Performing other duties as the need arises.
Eligible Degrees
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
Job Round
Round 1 :
HR Round
Round 2 :
Manager Round
About HRH Next PVT LTD
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