Customer Care – Assistant Manager Job in Jaipur at Sk Finance Limited

Skills Required:

• Strong analytical and problem-solving skills
• Experience in customer service data monitoring and risk analysis
• Proficiency in conducting Root Cause Analysis (RCA)
• Effective communication and collaboration skills for cross-department coordination
• Familiarity with customer service processes in the banking sector
• Knowledge of banking regulations and compliance standards
• Should have ownership and self-driven to close the identified pointers

Qualification

• Bachelor’s degree – any specialization
• Minimum 2 year experience in quality inspection, auditing.
• Excellent Communication skills, both verbal and written
• Problem-solving skills to address complex loan scenarios and customer inquiries

SK Finance Limited, founded in 1994 and based in Jaipur, is a non-banking financial company (NBFC) offering vehicle and MSME loans. It operates across rural and semi-urban India with 500+ branches and 10,000+ employees. Focused on financial inclusion, it provides loans for used vehicles, business, home renovation, and more. SK Finance aims to serve unbanked populations with trust, agility, and empathy, and has filed for a ₹2,200 crore IPO to fuel future growth.