CS-O2C Associate Job in Chennai at RELX

RELX is hiring for the role of CS-O2C Associate!

Responsibilities of the Candidate:

• Providing administrative support to sales representatives and channel partners for order processing, customer quotes, sales information, product training and financing.
• Following our internal procedures and practices to ensure successful on-time delivery of our products to our customers.
• Collaborating and communicating with customers and stakeholders to gather requirements and feedback.
• Resolving problems by clarifying issues, researching and implementing solutions, and escalating unresolved problems.

Requirements:

• Have good experience in a customer service or customer-facing role
• Be a great problem solver, resolving problems using existing solutions
• Be able to adapt and flex to deliver multiple priorities in a rapidly changing administrative environment
• Have excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systems
• Be fluent in English, verbal and written and have excellent all-round communication skills
• Able to work as a team player and to effectively collaborate within a matrix organization