CS/CX Support (Sales) Job at Fresh Prints

Fresh Prints is hiring for the role of CS/CX Support (Sales)!

Responsibilities of the Candidate:

• Field inbound phone & email inquiries.
• Track and manage leads coming into our CRM system
• Support Leasing Agents and provide quick solutions to questions from Agents and Prospective
• Tenants and our Resident Services Department.
• Develop deep knowledge of our rental process and San Francisco and East Bay Neighborhoods and be able to translate that into successful sales interactions (i.e., schedule an apartment showing).
• Work collaboratively with internal teams, Agents and other departments to assist in exceeding leasing occupancy goals and objectives.
• Assist marketing in lead generation on the Craigslist and Facebook Marketplace channels.

Requirements

• Previous experience in real estate,  customer service or call center.
• Computer and MS Office literacy (CRM experience is a plus).
• Be fluent in English. Have strong communication skills verbal and written.