Credit & Collections Spec 1 Internship in Bengaluru at Juniper Networks (JN)

Juniper Network is hiring for the role of Credit & Collections Spec 1!

Responsibilities of the Candidate:

• Perform collection duties on delinquent accounts.
• Respond to customer inquiries relative to billing and/or payment problems promptly.
• Establish and maintain positive relationships/communication with other departments and clients to enhance customer service.
• Maintain complete and accurate records of all accounts.
• Handle difficult collection problems to eliminate the need for outside collection efforts.
• Handle all the AR adjustments like creating Debits/ credits for tax, VAT, WTAX, Refunds, Intercompany transfers, reconciliations.
• Recommend accounts to be referred to collection agencies promptly.

Requirements:

• Education: Bachelor’s Degree
• Minimum of 2-3 years in collections
• Exposure to large dollar-volume customers
• Successful record of communicating with internal and external customers
• Demonstrated problem resolution
• Demonstrated process improvement
• Basic knowledge of accounting, banking, and finance
• Knowledge of SAP, and CRM is a must
• Professional phone etiquette
• Ability to communicate (verbal and written) effectively
• Good organizational skills
• Ability to consistently meet deadlines
• Shows initiative in decision making
• Ability to set priorities
• Attention to detail
• Goal oriented
• Able to work individually (self-starter) and in a team environment
• Work in APAC & EMEA shifts