Content Chapter Lead Job in Bangalore at ANZ Bank New Zealand

ANZ is hiring for the role of Content Chapter Lead!

Responsibilities of the Candidate:

• Drive and deliver content production initiatives for the multichannel delivery of well-managed & personalized content at scale.
• Be a thought leader in the content production, management, and governance space and advocate for best practices to ensure ANZ is adopting the best tools and procedures at every step.
• Identify strategic opportunities and take ownership of their successful implementation.
• Embed a data and value-driven mindset in the team to ensure performance is tracked and improved upon.
• Lead by example: Embrace ANZ’s values and behaviors in your daily practices to develop an engaged and resilient team.
• Coach, uplift, and grow the team: Encourage curiosity and a growth mindset. Promote a continuous development culture. You will support recruitment develop top talent and proactively manage underperformance.
• Communicate and connect with other content leads and Chapter Leads across DSE and PSD to ensure alignment of objectives.
• Champion the experience of the customer and your colleagues in everything you do.
• Prioritize to ensure your efforts and those of your chapter are always contributing to Tribe, Portfolio and Divisional objectives.
• Practise a bias for delivery to ensure initiatives are completed on time, to a high standard.
• Improve your expertise on emerging trends and practises.

Requirements:

• Proven experience developing strategic plans for large content teams
• Experience guiding the improvement of tools, procedures, and capabilities
• A growth mindset and a strategic 2 to 5-year strategic outlook with a commitment to continuous improvement
• A willingness to contribute at the production build, review, and publishing level
• Experience in content execution across multiple digital tools and platforms
• Broad knowledge of digital platforms and trends and curiosity in developing new skills
• Excellent written and verbal communication abilities with engaging interpersonal skills
• Attention to detail and ability to manage competing projects, priorities, schedules, and deliverables
• Pride in delivering the best outcomes
• Comfort producing and communicating a business case
• Deep awareness of Adobe Experience Cloud, content delivery and analytics platforms and the broader digital content ecosystem
• A considered and practical approach to governance and risk management
• Ability to quickly absorb and process information and adopt new skills
• Comfort in seeking feedback
• The confidence of your team, peers and leaders as a credible subject matter expert, coach and guide
• Experience persuading, influencing and building relationships
• Kindness, a sense of humour and the desire to maintain a positive work environment and team culture