ContactHR Analyst Job in Gurgaon at Black Rock

Black Rock is hiring for the role of ContactHR Analyst!

Responsibilities of the Candidate:

• Partner with and across while developing an understanding of internal HR teams, e.g., Payroll, Rewards, Recruiting, Talent Development, and HR Business Partners to resolve manager and employee questions within defined timelines
• Provide exceptional customer service to internal clients, efficiently and effectively answering their questions, providing them with accurate information and/or sound advice while working to problem solve with them
• Review, execute, and audit HR transactions relating to candidate and employee lifecycle
• Manage scheduling and logistical support for HR activities or programs, provide recruitment support for a team of recruiters Analytics support for creating and reviewing reports including volume/trend data, survey responses, and process tracking spreadsheets
• Build a deep understanding of end-to-end processes and be able to act as a competent backup for other team members
• Adapt to using technology systems and applications to execute day-to-day responsibilities including Workday and Success Factors or other Learning Management Systems
• Conduct periodic audits and reconciliations of processes, build/ follow proper controls to mitigate risk
• Identify and drive process improvement and standardization opportunities to provide an exceptional employee experience, identify areas for automation and reduction of risk
• Balance day-to-day responsibilities with key project work and professional development opportunities
• Connect with peers (within the team and across regions) to share best practices, ideas, and solutions
• Develop and maintain process documentation

Requirements:

• 1-4 years of relevant experience in HR operations or another business or corporate operations team
• BA/BS Degree, MBA (HR) preferred
• Excellent communication skills (written and verbal)
• Microsoft Office (essential) and Workday (preferred)
• Broad knowledge of HR concepts, processes, and their interdependencies
• Financial services and/or investment banking industry experience is preferable 
• A high level of attention to detail
• A positive and ‘can-do’ attitude
• Risk Management
• Teamwork including collaborating with remote team members
• Problem-solving
• Desire and ability to provide outstanding service to internal clients
• Adaptability / Resilience
• Communicate with impact
• Proven ability to manage competing priorities and meet tight deadlines
• Ability to identify, analyze, and develop improvements to processes and/or procedures
• Discretion in dealing with confidential information