Consultant - Customer Care Job in Mumbai at Dream11
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Consultant - Customer Care
Dream11
Full Time Job
Not Disclosed
0-2 years
Posted 30+ days ago
Location
- Mumbai
Skills Required
- Customer Service
- Communication Skills
- Data Analyst
- Analytical skills
- Time Management
About this Job
Dream11 is hiring for the role of Consultant - Customer Care!
Responsibilities of the Candidate:
- Leading user communication via emails, live chats & calls
- Ensuring minimum TAT for resolving user queries & complaints
- Delivering the best-in-class service in the most friendly and timely manner
- Suggesting process & product improvements based on user feedback
- Assisting the team in reporting & analyses
- Being a team player and learning from your peers
Requirements:
- 0-2 years of experience in customer service
- Proficiency in written and spoken English
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Dream11
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