Configuration Operations Specialist Job in Noida at Aristocrat

Aristocrat is hiring for the role of Configuration Operations Specialist!

Responsibilities:

• Manage time effectively throughout the day to ensure all orders required to be configured are completed by end of day
• Constantly monitoring their assigned queue, and maintain an 6-calendar day or less duration withing their queue
• Work with Sales Ops and the Sales team to answer any questions or concerns that they have based upon the information provided
• Work with Marketing and ERP to ensure the correct selections are being made for all Hardware and Software selections
• Perform root cause analysis for any quality errors that arise, internal or external
• Coordinate any expedite requests from Sales Ops and the Master Scheduler, and prioritize accordingly
• Respond to customer orders status requests from Sales, and Production Scheduling
• Respond to requests from Production and Quality as it pertains to the configuration
• Promote and develop positive communication with sales to improve OT delivery to the customer
• Daily meetings with the Config Ops leadership to address any issues as it pertains to the schedule and material availability
• Supports other projects and performs duties as assigned

Requirements:

• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Proficiency in using order management systems (e.g., ERP, CRM) and analytical tools to analyse data, track performance metrics, and make data-driven decisions. Experience with SalesForce, D365 preferred.
• Knowledge of regulatory requirements and industry standards related to order management, compliance, and risk management.
• Proficient in Microsoft Office Suite with advanced skills in Excel and Access
• Excellent English language skills