Community Manager Job in Mumbai at Oliver

Oliver is hiring for the role of Community Manager!

Responsibilities of the Candidate:

• Candidate to have basic knowledge of metrics for Social + Digital + D2C + Influencer activities
• Provide a social media perspective on campaigns, content themes and ideas on the brand
• Develop a localized content calendar specific to the market’s products and schedules
• Oversee approval, scheduling and posting of content calendar across social platforms while
• Ensuring brand guidelines & tone are enforced
• Oversee daily response management, escalation of complaints & inquiries and brand sentiment
• Monitoring on social media pages
• Keeps consistently up to date with social and digital trends and shares opportunities or red flags to client & team
• Supply reports using software for social platforms (i.e. brand and competitor analysis) which includes in-depth analytics and insights
• Create and monitor KPIs to ensure delivery of key objectives and achievement of growth targets for social.
• Manage and develop positive client relationships
• Ensuring high quality, innovative and on-time delivery of work

Requirements:

• Ideally upto 2 years creative agency & community management experience for a key brand
• Experience working with social media platform
• Experience in social media insights & analytics
• Excellent verbal and written English communication language skills
• A keen interest in the latest digital trends
• Self-motivated, working with little supervision
• Collaborative team player, open minded and non-political
• Proven ability to communicate and liaise with junior to senior-levels in the business
• Discrete about all confidential and personal information
• Driven, proactive, helpful, and an enthusiastic team player
• Quality of being extremely thorough and accurate
• Clear understanding of all OLIVER products
• Demonstrable leadership abilities