Community Manager Job in Noida at Innovaccer

Innovaccer is hiring for the role of Community Manager!

Responsibilities of the Candidate:

• Community Engagement: 
  • Develop and implement strategies to grow and engage the user community. 
  • Foster a welcoming and supportive environment for community members. 
  • Organize and manage online forums, AMAs, and live discussion sessions. 
  • Plan and coordinate offline community events for networking and learning. 
• Content Creation and Management: 
  • Collaborate with product managers, product marketing, and clinical transformation teams to produce relevant content. 
  • Manage a content calendar, including blogs, FAQs, and public-facing roadmaps. 
  • Generate ideas and oversee the publication of community-focused content. 
• Stakeholder Coordination: 
  • Align with internal stakeholders to ensure community activities are in sync with company objectives. 
  • Act as a liaison between community members and Innovaccer’s product team. 
  • Collect feedback from community members and relay it to relevant teams for product improvements.
• Metrics and Reporting: 
  • Track and report on community engagement metrics. 
  • Analyze user feedback and engagement data to improve community strategies. 
  • Prepare regular reports on community activities and their impact

Requirements

• Bachelor's degree in Marketing, Communications, or a related field. 
• 2 years of experience building or growing online communities. 
• Enthusiastic and proactive approach to community building. 
• Excellent communication and interpersonal skills. 
• Strong organizational and multitasking abilities. 
• Experience with online community platforms like Discourse. 
• Proficiency in using tools like Zoom for online events. 
• Ability to work collaboratively with cross-functional teams and manage content creation and publication. 
• Familiarity with analytics tools to track and report on engagement metrics. 
• A strong understanding of the healthcare industry is a plus.