Community Engagement Specialist Job in Bengaluru at Blue Yonder

Blue Yonder is hiring for the role of Community Engagement Specialist!

Responsibilities of the Candidate:

• Develop and execute strategies to increase community engagement and membership growth.
• Moderate discussions, ensuring a positive and respectful community environment.
• Respond to member inquiries and facilitate connections among community members.
• Curate relevant industry news, case studies, multimedia content, and insights to share with the community.
• Engage with internal subject matter experts and thought leaders to generate expert-level content that aligns with current industry trends and challenges.
• Coordinate diverse content types such as blog posts, infographics, video tutorials, podcasts, and e-books to cater to various preferences within the community.
• Host virtual events including:
• Webinars: Featuring industry experts discussing current trends and best practices.
• Live Q&A Sessions: Real-time opportunities for members to ask questions to industry leaders.
• Panel Discussions: Multi-speaker events exploring different perspectives on key topics.
• Virtual Networking Events: Facilitating peer-to-peer connections and networking opportunities.
• Roundtables: Small, focused discussions on specific issues faced by community members.
• Develop and implement engagement initiatives, such as discussion prompts, challenges, and member spotlights, to foster active participation.
• Identify and nurture community leaders and advocates to support community activities and initiatives.
• Monitor community metrics and report on engagement trends, providing insights and recommendations for improvement.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or equivalent experience.
• 3-5 years of experience in community management, content creation, or a related role, preferably in a B2B environment.
• Excellent written and verbal communication skills.
• Proven ability to create and curate engaging and informative content.
• Experience planning and managing virtual and/or in-person events.
• Strong interpersonal skills and the ability to build and maintain relationships with community members and stakeholders.
• Proficiency with community management platforms, content management systems, and social media tools.
• Analytical skills to measure and report on community engagement and content performance.
• Familiarity with data analytics tools and reporting.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Experience working within Retail, Manufacturing, or Logistics industries is a plus.