Community and Social Media Manager Job in Bangalore at instamojo

Instamojo is hiring for the role of Community and Social Media Manager!

Responsibilities of the Candidate:

• Developing and executing a social media strategy to increase brand awareness, engagement, and lead generation across various social media platforms such as Facebook, Twitter, Instagram, LinkedIn, and others.
• Monitoring social media accounts, and responding to comments, messages, and reviews in a timely and professional manner while maintaining the brand voice and image.
• Creating and curating high-quality, engaging content such as blog posts, images, videos, and infographics that resonate with the target audience and align with the brand's values and goals.
• Collaborating with other departments to ensure consistent messaging, branding, and content across all marketing channels, including social media, email, and website.
• Staying up to date with the latest social media trends, tools, and best practices, and incorporate them into the company's social media strategy.
• Managing and growing the company's online community by fostering engagement, building relationships, and providing exceptional customer service.
• Measuring and analyzing the performance of social media campaigns and community engagement initiatives using analytics tools such as Google Analytics and making data-driven recommendations for improvement.
• Monitoring and reporting on competitors' social media activities and providing insights and recommendations to help the company stay ahead of the competition.
• Collaborating with influencers and brand ambassadors to leverage their reach and enhance the brand visibility.
• Acting as the company's spokesperson on social media, represent the brand professionally and ethically and respond to crises and negative feedback promptly and appropriately.