Commercial Manager Job in Jabalpur at Hilton

Hilton is hiring for the role of Commercial Manager!

Responsibilities of the Candidate:

• Provide professional, advisory and executive support to the General Manager in meeting strategic goals. 
• Participate in the development and implementation of policies for the department and hotel. 
• Plan and develop marketing strategies and promotion plans. 
• Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. 
• Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. 
• Monitor and evaluate contemporary sales and marketing initiatives and trends. 
• Responsible for all marketing activities in the hotel. 
• Manage departmental changes and ensure processes and required infrastructure are in place. 
• Conduct market research, establish pricing strategies and sales targets for the hotel.
• Manage special projects and other business-related enterprises.
• Ensure efficient utilization of departmental resources.
• Ensure the development, update and maintenance of promotional materials.
• Report on the effectiveness of sales and marketing programs. 
• Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review.
• Ensure team members in the department are aware of their duties and responsibilities. 
• Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized.
• Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. 
• Manage departmental expenses and budget.
• Prepare monthly outlook / forecast for related expenses and return to management as scheduled. 
• Monitor accounts activities and make adjustments when necessary.
• Implement cost saving methods for the department in line with corporate policy. 
• Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully.
• Ensure team members abide by both the hotel policies and procedures. 
• Ensure files, correspondence and other relevant business documentation are maintained. 
• Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. 

Requirements:

• Strong selling skills and techniques. 
• Ability to identify needs with the twin acts of probing and listening. 
• Strength of character coupled with determination and self-discipline.  
• High level of self-confidence, enthusiasm and initiative. 
• Ability to deal with different types of people. 
• Experience and exposure in sales / marketing environment. 
• Hospitality qualification or work experience preferred.