Collection Manager Job in Agra at Aditya Birla Capital Limited

Job Context & Major Challenges:

• Minimize credit losses for portfolio
• Drive higher resolution rates.
• Daily monitoring and regular reviews of delinquent portfolio
• Work with non-performing defaulting borrowers to create optimum recovery solutions
• Monitor customer accounts, flagging likely cases of default or delayed payment
• Provide regular inputs to Management and all the other stakeholders such as Sales, Risk, Policy
• Team on various aspects of collections resolution and delinquency trends, Negative Areas, Negative Profile, Non-Starters, SKIPs, Fraud Cases, etc.
• Maintain all documentation related to the collections process in accordance with internal norms and regulatory requirements
• Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers
• Participate in periodic audits of the collections teams
• Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with relevant regulations

ADITYA BIRLA CAPITAL LIMITED's Annual General Meeting (AGM) was last held on 18 Dec 2023. and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 2023-03-31.ADITYA BIRLA CAPITAL LIMITED's NIC code is 6712 (which is part of its CIN). As per the NIC code, it is inolved in Security dealing activities. [This class includes dealing in financial market on behalf of others (e.g. stock broking) and related activities.(Dealing in markets on own-account is classified in class 6599