COLLECTION EXECUTIVE Job in Mumbai at Fatakpay

Job Description:

• Collect overdue payments for Short -term loans, particularly focusing on cases with DPD above 60 days.
• Manage a portfolio of accounts and develop strategies to recover outstanding amounts while adhering to regulatory guidelines.
• Build and maintain positive relationships with borrowers to encourage timely payments and resolve issues or disputes.
• Prepare and submit daily collection reports and update the system with accurate information on each visit.
• Effectively communicate with the Collections Manager and provide regular updates on collection activities.
• Ensure compliance with company policies and industry regulations during the collection process.
• Use negotiation and persuasion skills to secure repayment commitments from delinquent borrowers.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records.

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