Cloud Technical Solutions Engineer, Infrastructure Job in Bangalore at Google

Google Kubernetes Engine is hiring for the role of Cloud Technical Solutions Engineer!

Responsibilities of the Candidate:

• Work with customers on their production Google Kubernetes Engine (GKE)/Anthos deployments to resolve issues and achieve product readiness, availability, and scale.
• Develop an understanding of Google Cloud's GKE/Anthos product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis.
• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Work as part of a team of engineers/consultants that globally ensure 24-hour customer support. Work non-standard hours/shifts, including weekends as needed.
• Understand customer issues, and advocate for their needs with internal teams, including product and engineering teams, to find ways to improve the product, and drive production.

Requirements:

• Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience.
• Experience with Linux/Unix or Windows systems, from kernel to the shell, file systems, and client-server protocols.
• Experience in reading/debugging code in virtualization and orchestration frameworks.
• Ability to communicate in English fluently.
• Experience debugging complex workload issues across large-scale, multi-node environments.
• Experience in Computer Networking (e.g., TCP/IP, Routing, Load balancing, etc.).
• Experience with exploratory kernel debugging and performance analysis of containerized systems.
• Experience working with any public cloud (e.g., GCP) services and infrastructure.
• Understanding of basic web technologies (e.g., HTTP, HTML, DNS, TCP, etc.