Cloud Engineer Job in Bengaluru at WPP

WPP is hiring for the role of Cloud Engineer! 

Responsibilities of the Candidate:

• Ensures that cloud infrastructure is monitored and provides support when issues occur.
• Ensures that cloud infrastructure is checked to maintain availability and ensure performance SLAs are met and performance tuning.
• and runbook tasks are carried out when needed.
• Ensures adequate response to incidents and escalates them to the other teams as required.
• Includes root-cause analysis of incidents.
• Manages the operations shifts on a 24/7 basis as required.
• Covers one or more cloud platforms and related technologies for the Cloud Hub.
• Maintains cloud hub operations, which include the Cloud portal administration, Automation and monitoring configuration.
• Executes and troubleshoots PAAS and IAAS-related issues.
• Analyzes and supports infrastructure in Azure, AWS and GCP.
• Monitors system performance and recommends corrective action.
• Documents the current environment and ongoing maintenance of documentation.
• Collaborates with product owners, developers, and support staff to ensure continuous and reliable delivery of service.
• Vulnerabilities and Audit remediation.
• Windows or Linux Administration.

Requirements:

• Completed training in Azure, AWS, and GCP Fundamentals
• Hands-on experience in IT Operations and support
• Understanding of Enterprise IT management frameworks (e.g. ITIL v4 processes)
• Good architecture practices, such as the AWS Well-Architected Framework
• Understanding of Infrastructure as Code
• Experience in Continuous Integration and Continuous Deployment methodologies
• Experience in monitoring and alerting for IT applications and platforms
• Experience troubleshooting Operating System and Application issues
• Strong, creative problem-solving and analytical
• Self-motivated, energetic, tenacious, and works well under pressure
• The ability to multi-task and prioritize deadlines is a must
• Good verbal and written communication and documentation skills with close attention to detail and accuracy
• A keen interest in new technologies and willingness to research and self-study to keep technical skills relevant
• Skilled in building a strong rapport with customer and internal support teams in a managed services environment