Cloud Deployment and Support Engineer Internship in Bangalore at Ericsson

Ericsson is hiring for the role of Cloud Deployment and Support Engineer!

Responsibilities of the Candidate:

• Design and integrate infrastructure from open-source components and perform troubleshooting in internal as well as in customer networks.
• Take part in the full development cycle from system design, through development, integration, verification, and deployment to customer support.
• Perform Application and Product Support (incl. technical presentations and solution support).
• Perform Deployment support.
• Solve incoming Product and Customer Support Requests.
• Perform Troubleshooting in Customer networks including 24/7 emergency phone cover.
• Carry out Root Cause Analysis for customer emergencies/issues.
• Develop and test high-quality products.
• Drive continuous improvements of products and processes.
• Perform continuous analysis and requirement handling.

Requirements:

• Experience with at least one of the following: Kubernetes/CCD and OpenStack/CEE (another virtualization is a plus).
• Hands-on experience with Networking (TCP/UDP, ICMP and DNS, etc.) OSI Layers, infrastructure services, and security!
• Flexibility, adaptability, and willingness to learn new technologies to support Ericsson's business.
• Technical/Customer support experience.
• Ability to work well with people from many different teams with varying degrees of technical experience.
• Delivering results and meeting customer expectations
• Planning and Organizing
• Take your own initiative, drive tasks, and work with improvements.
• Possibility for worldwide short-term travels
• Professional knowledge and hands-on experience in
• Programming languages such as Java, C, C++, Python, and Golang.
• Container technologies like Docker, LXC, Kubernetes,
• Configuration management (e.g., Puppet, Ansible, SaltStack)
• IP networking concepts and packet analysis (e.g., Ethernet, TCP/IP, Wireshark/tcpdump)
• Virtualization (e.g., KVM, QEMU, libvirt) and Cloud technologies (e.g., OpenStack, Docker)
• Relating & Networking
• Communication Skills, Coaching & Mentoring Skills, Adapting & Responding to Change