Client Support Specialist Job in Hyderabad at ADP Solutions

ADP Solutions is hiring for the role of Client Support Specialist!

Responsibilities of the Candidate :

• You will work independently or as a team as a consultant servicing ADP's products/technology.
• You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions.
• You will take the initiative to seek answers, solutions, and positive outcomes.
• You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
• You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value.
• You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
• You thrive in a structured environment that requires setting priorities, organizing your day, multitasking, changing direction, and providing prompt follow-up.

Requirements :

• 2 - 6 years of experience working in client service/customer service environment or systems integration environment
• Excellent verbal and written communication, analytical and interfacing skills
• Willingness to work in US shiftsAny Graduate / Postgraduate with experience in international voice