Client Solutions Associate Job in Mumbai at Factset

Factset is hiring for the role of Client Solutions Associate!

Responsibilities of the Candidate:

• Answering day-to-day client queries and providing creative solutions
• Working on large-scale projects that optimize our clients’ workflows
• Consulting and training of individuals or groups of users
• Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that clients are getting the most out of the system

Requirements:

• Strong numeric, analytical & problem-solving skills
• Exceptional communication and presentation skills
• The ability to converse fluently in English is mandatory
• Enthusiasm, drive, and a desire to excel in a client-facing role
• Well-rounded technical skill set (Microsoft Office, Programming)
• SQL, Python, and R Programming skills are an added advantage
• Ability to multitask & work effectively in a multicultural team
• Ability to cope with stress and strict deadlines
• Experience in a client/customer-facing role, or a desire to excel in this area
• Prior experience in the Fintech/Data Services Industry preferred
• Preferred candidates with Valid passports (minimum 6 months validity from Feb 2024)
• Preferred education should be an MBA finance or CFA