Client Servicing Executive - Non Voice Process Job in Mumbai at What A Portrait

What A Potrait is hiring for the role of Client Servicing Executive - Non Voice Process!

Responsibilities of the Candidate:

• Develop and maintain existing client relationships in person via chat and email only
• Professionally and effectively employ sales skills to achieve targeted sales
• Effectively communicate with overseas clients to gain commitment to purchase
• Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets
• Liaise with vendors and contracted artists to accomplish projects assigned in timely manner
• Ensure Quality control/proofing for every accomplished project before sending them over to customers for approval
• Ensure Quality control/proofing for every accomplished project before sending them over to customers for approval
• Respond to customer inquiries via email in an efficient and effective manner
• Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling
• Customer Feedback: Collecting Reviews from customers

Requirements:

• Excellent written communication
• Client Servicing
• Quality control
• Client Management
• Client relationship management
• Client communication
• Professional chat
• Sales