Client Servicing Associate/ Manager Job in Gurgaon at Fabulous Media

Fabulous Media is hiring for the role of Client Servicing Associate/ Manager!

Responsibilities of the Candidate:

• Providing hands-on support with the delivery of digital campaigns.
• Building long-term associations with global clients and ensuring customer satisfaction.
• Providing solutions by finding ways and means of cutting across functions by understanding their business objectives.
• Managing delivery through management of workflow, resource requirements, and quality of output.
• Working closely with the client team to understand the client's business strategy, plans & requirements
• Working with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams
• Developing quarterly marketing plans and finalize agreed plans with the client team to proactively drive initiatives
• Developing detailed monthly calendars and finalize them with the client team
• Serving as a resource for the Organisation with respect to translation of client requirements for implementation on various digital & offline initiatives including specific campaign plans
• Serving as a resource for the Organisation with respect to content creation & structure. The content writing will support the creatives for both offline and digital teams.
• Supporting the Organisation to ensure accurate and timely Client delivery through the development process from initial concepts research, artwork creation, documentation, and implementation inclusive of running the campaigns on various digital platforms within the required timeline to ensure best in the class deliverable to all clients.
• Brainstorming and contributing to the Account Team's efforts on brand communication/ strategy for the client.
• Creating/editing content and talk lines in all creatives to ensure accuracy and relevance to the client.
• Supporting team to present creative work to clients for approval or modification.

Requirements:

• Master's degree in Management, preferably specializing in Marketing.
• Certifications/ Courses in Digital Marketing.
• The ability to define, create, and complete a technical task.
• Excellent communication skills.
• Project management, problem-solving, and people management skills.
• Experience & exposure to digital marketing concepts as well as hands-on conceptualization & execution of digital marketing campaigns on various digital channels.
• Familiar with marketing techniques.
• Experience & exposure in the development of brand-enhancing copy.
• 1 to 4 years experience in a marketing agency or an end-user organization in a digital marketing role.