Client Servicing Job in Pune at Astute Corporate Services

Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Understand client needs and objectives to effectively address their requirements.
• Serve as the main point of contact for clients and act as a bridge between clients and internal teams.
• Provide regular updates to clients on project progress and address any issues that may arise.
• Clearly communicate the progress of monthly/quarterly initiatives to clients.
• Identify opportunities for account growth and collaborate with the sales team to expand client accounts.
• Ensure the quality of deliverables meets or exceeds client expectations.
• Conduct regular quality checks and address any issues promptly.
• Prepare regular reports on client account status.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to multitask and manage multiple client accounts simultaneously.
• Attention to detail and strong organizational skills.
• Familiarity with project management tools and methodologies.
• Proactive problem-solving skills.

Created by established successful business owners coming together to transform retail loan operations. 2005 was the year when ASTUTE decided to make its mark in the arena of the loan industry in India. Always setting its sight higher, ASTUTE was highly focused on being a NATION-WIDE company. Believing in organic growth, created a rock-solid foundation in the first year of operations and started the expansion journey.