Client Services & Operations Executive Job at Cision one

Cision One is hiring for the role of Client Services & Operations Executive!

Responsibilities of the Candidate:

• Check the quality of all orders and distributions to guarantee a high standard of service delivery.
• Monitor the progression of orders at all stages – liaising with internal departments, the client, and outside suppliers as necessary.
• Liaise with affiliates to ensure accurate and expedient transmission.
• Provide clients with an excellent service that exceeds their expectations and is in line with corporate strategy.
• Focus on quality standards and timelines to achieve team targets and objectives.
• Reprioritize workload regularly to ensure all deadlines are met.
• Order processing, distribution editorial fulfillment
• Instigate initiatives and processes to build, develop, and maintain excellent business relationships.
• Maintain an excellent knowledge of all PR Newswire products and services.

Requirements:

• Proven track record within client-facing and/or operational roles.
• Knowledge of Microsoft Office and understanding of HTML.
• Excellent interpersonal skills with the ability to interact with stakeholders of varying levels and clients.
• Positive approach to work and understanding the importance of teamwork and personal initiative in achieving departmental and company goals.
• Have the energy and drive to work under pressure to hit tight targets.
• Excellent organization and time management skills with the ability to ensure excellence in service delivery.