Client Services Administrator Job in Bengaluru at CSC

Responsibilities of the Candidate:

• Responding to internal client inquiries via email or Salesforce chatter
• Assisting in various EMC/EPS Projects such as Group Split projects, minute book and document uploads, and queues along with various filings such as Annual reports, corporate transparency act and Business licenses.
• Providing exceptional customer service to both internal and external customers
• Maintaining and updating customer records including contact updates, and other various updates
• Managing customer portfolios
• Be able to communicate with different teams on the progress of a project.
• Navigating between multiple databases (company records, Navigator, etc.) quickly and accurately
• Reviewing and processing legal documents
• Fulfilling customer orders with various jurisdictions
• Problem solving issues related to customers and documentation.

Requirements:

• Any Graduate with 0-3 years of experience.
• Transactional or administrative experience (reviewing and evaluating documents)
• Business to Business Customer Service Experience
• Legal Compliance experience
• Proficiency with Microsoft Office
• Keen attention to detail and accuracy.
• Ability to thrive in a fast-paced, high-volume environment.
• Strong comprehension, critical thinking, and problem-solving abilities.
• Excellent organizational and time management skills.
• Proficiency in navigating multiple systems quickly.
• Solid computer skills.
• Effective written and verbal communication skills.
• Strong customer service orientation.
• Flexibility and adaptability.
• Quick and independent learner.
• Commitment to CSC values: Service, Teamwork, Agility, Tenacity, and Genuine.