Client Service Job in New Delhi at Rishiraj Media

Responsibilities:

• Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally.
• Build and maintain strong relationships with clients through regular communication and engagement.
• Collaborate with internal teams to ensure timely delivery of services and solutions that meet client expectations.
• Assist in the preparation of client proposals, presentations, and reports.
• Coordinate meetings and follow-ups with clients to discuss project progress and address any issues or feedback.
• Provide administrative support for client accounts, including maintaining accurate records and documentation.
• Stay informed about industry trends and client needs to anticipate potential challenges and opportunities.
• Assist in identifying upsell or cross-sell opportunities to enhance client satisfaction and company revenue.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Attention to detail and accuracy in handling client information.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Eagerness to learn and adapt to new technologies and processes.

For starters, we are more cost-effective. You could argue that in this day & age, merely being cost-effective isn’t good enough.