Client Reporting – Data Feeds - Operations Analyst Job in Mumbai at JPMorgan Chase & Co.
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Client Reporting – Data Feeds - Operations Analyst
JPMorgan Chase & Co.
Full Time Job
Not Disclosed
2-5 years
Posted 30+ days ago
Location
- Mumbai
- Bengaluru
Skills Required
- Operations Management
- MS Office
- Analytical skills
- Problem Solving
- Customer Relationship Management
- English language (Written)
- English language (Spoken)
About this Job
JPMorgan Chase & Co. is hiring for the role of Client Reporting – Data Feeds - Operations Analyst!
Responsibilities of the Candidate:
- Monitor and oversee daily intake and maintenance data feed requests received internally/externally
- Troubleshoot issues with stakeholders who are a part of the front to back business process model
- Attend stakeholder meetings, providing knowledge and input as SME/Product Owner
- Analyze, review data and leverage IA tools to refine and streamline function, as needed
- Participate in project initiatives, helping to establish business requirements, perform UAT and implement changes within the team
- Prepare, review and revise Standard Operating Procedures as needed
- Perform regular control reviews to ensure compliance with auditing, risk and regulatory requirements and standards
- Processing & validating account opening & various types of maintenance requests on client accounts for private banking clients
- Coordinate with the banker for missing documents and details.
- Elaborate and explain the source of wealth for the client.
- Ensure that all requests are completed before cutoff and there is no SLA miss.
Requirements:
- 2-5 years of relevant work experience
- Minimum - Graduate (Preferably BCOM) / Desired- Post Graduate (Preferably MBA in Finance)
- Knowledge of Private Bank products/services
- Knowledgeable of intelligent automation tools/capabilities (i.e. Alteryx, UI Path, Unquork)
- Strong client focus - adhering to response time to client and maintaining high client satisfaction.
- Strong analytical and problem solving skills
- Outstanding attention to detail
- Highly motivated with ability to work independently and in a team environment
- Excellent verbal and written communication skills
- Ability to develop & maintain relationships with business partners
- Ability to think creatively and recommend/implement process improvements
- Candidate should possess strong knowledge on different product types such as LLC, Foundation and Trust, etc.
- High proficiency in Microsoft Office
- Basic knowledge on KYC red flags/ exceptions
- Strong interpersonal skills: can build effective business relationships with cross functional/geographical teams and coordinate with teams to action items.
- Adaptability: effectively organize and prioritize work to meet stringent deadlines.
- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem-solving
- Assertiveness Skills: willingness and ability to challenge the status quo and express opinions.
Eligible Degrees
+84 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About JPMorgan Chase & Co.
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